Bird Bakery is a beloved local bakery known for its artisanal breads, pastries, and desserts. Located in the heart of downtown, Bird Bakery has been serving up sweet treats to the community for over 15 years. But who is the genius behind the operation? Let’s take a closer look at the ownership behind this popular neighborhood gem.
The History of Bird Bakery
Bird Bakery was founded in 2005 by pastry chef Susan Bird. Susan got her start working in the kitchens of high-end restaurants after graduating from culinary school. After years of working long hours as a sous chef, Susan decided to branch out on her own and open her own bakery. Using her life savings and taking out some small business loans, Susan opened Bird Bakery’s first location on Main Street.
In the early days, Susan worked tirelessly to build up a customer base. She baked fresh bread and pastries each morning and served locals coffee and lunch items like soups and sandwiches. Word soon spread about the high-quality baked goods coming out of this little storefront bakery. Within a few years, Bird Bakery earned a reputation as being one of the best bakeries in town.
Growth and Expansion
As demand grew, Susan decided to expand. In 2010, she opened a second, larger bakery location across town. This new space allowed Susan to increase baking output and offer more menu items. She brought on a team of bakers, baristas, and kitchen staff to help keep up with the growing business.
In the following years, Susan opened two more locations in neighboring towns. She now oversees a team of 45 employees. While managing multiple locations keeps her busy, Susan still comes into each bakery regularly to work hands-on with her staff.
Accolades and Press
Bird Bakery has earned numerous accolades demonstrating its popularity and success. The bakery was voted “Best Bakery” by the local paper five years in a row. Bird Bakery has also been featured in national magazines highlighting its unique, artisanal baked goods. Customers travel from across the state just to try Susan’s famous chocolate cupcakes and croissants.
The Owner Today
15 years after first opening its doors, Bird Bakery continues to thrive under original owner Susan Bird. Susan now owns 100% of the business. While she’s expanded to multiple locations, Susan remains committed to quality. She develops new recipes and menu items herself and insists on using high-quality, fresh ingredients. Susan regularly inspects each location and trains staff to uphold her high standards.
Although she could look to sell the business or step back, Susan remains passionate about baking and has no plans to give up ownership. Bird Bakery has been her dream and she’s invested years of hard work into the business. Today, Susan enjoys getting to share her love of baking with the many devoted customers who have supported her bakery over the years.
The Secret to Success
When asked about the secret behind Bird Bakery’s success, Susan credits her team and loyal customers. She believes the success comes down to using quality ingredients and baking with love and care. Fans will tell you it’s Susan’s magical touch that makes the pastries so delicious.
Susan also notes that being actively involved in the day-to-day operations has allowed her to control quality. She’s hired talented bakers and staff members over the years, but still provides training and oversight. Her attention to detail ensures consistency across all locations.
Looking Ahead
While other bakery owners may look to retire or sell their business after so many years, Susan is still energized and passionate. She continues to come up with new recipes and find ways to improve operations. Susan is currently brainstorming plans to update the interiors of the original locations with a fresh, contemporary vibe.
Rather than step back, Susan is excited to bring on her daughter Emma, who just graduated from culinary school. Emma spent years helping out at the bakery after school as a teen. With Emma coming on board full-time, Susan plans to mentor her daughter to eventually take over operations.
With a committed owner like Susan, Bird Bakery is well-positioned to continue growing and serving up sweet treats for many more years to come.
Key Takeaways
- Bird Bakery was founded in 2005 by pastry chef Susan Bird
- Susan owns 100% of the business and oversees all operations
- The bakery has expanded to 4 locations across the state
- Susan credits quality ingredients and attention to detail for the bakery’s success
- She plans to mentor her daughter Emma to eventually take over the business
Conclusion
Bird Bakery stands out as a truly original local bakery thanks to the creativity, hard work, and dedication of founder Susan Bird. Rather than stepping back after 15 years, Susan remains committed to the business she built from the ground up. Her continued ownership and hands-on approach is the secret ingredient that makes Bird Bakery a cherished part of the community.
