Rain Bird is a leading manufacturer of irrigation equipment like sprinklers, valves, rotors, and controllers. When purchasing Rain Bird products, customers often wonder about the warranty coverage and duration. Having a good warranty can provide peace of mind in case any defects arise with the irrigation components.
Rain Bird Warranty Overview
Rain Bird provides warranties on most of their irrigation products to protect against defects in materials and workmanship. However, warranty durations can vary depending on the specific Rain Bird product.
Some key things to know about Rain Bird warranties:
- Warranties are only valid for the original purchaser when products are installed and operated according to Rain Bird’s instructions.
- Warranties do not cover damage from improper installation, neglect, accidents, freezing temperatures, or normal wear and tear.
- Warranty service is generally limited to repairing or replacing the defective product.
- Customers may need to provide proof of purchase date for warranty claims.
- Warranty durations are based on the production date code on Rain Bird products.
With this overview in mind, let’s take a detailed look at the warranty periods for key Rain Bird irrigation products.
Sprinkler Warranties
Rain Bird offers warranties ranging from 1 year to 5 years on their popular lines of rotor and spray head sprinklers:
- 5000 Series Rotors – 3 year warranty
- Falcon Rotors – 5 year warranty
- 1800 Series Spray Heads – 5 year warranty
- PRO Series Spray Bodies – Lifetime warranty
The warranty covers defects in materials and workmanship of the sprinkler bodies and internal components. Having warranties for 3-5 years provides assurance that sprinklers will maintain proper function.
Rotor Warranty Details
For Rain Bird rotor sprinkler models like the 5000 Series and Falcon rotors, the warranty specifically covers:
- Defective rotor bodies, cap assemblies, and internal parts
- Rotor pop-up height defects
- Nozzle though-bolt defects or leakage
- Broken or defective sprinkler components
Normal wear items like nozzles or screens are not covered beyond 1 year. Installation issues and damage from improper operation or maintenance are also not covered.
Spray Head Warranty Details
The warranty for Rain Bird spray heads and bodies covers defects such as:
- Cracking or breakage of the sprinkler body
- Malfunction of the rotary or check valve mechanism
- Leaking seals around the sprinkler stem
- Nozzle defects causing flow issues
For the lifetime warranted PRO Series, all components are covered including the body, stem assembly, nozzle, and pressure regulation components.
Valve Warranties
Rain Bird offers robust warranties on their automatic control valves:
- PGA Series – 5 year warranty
- PESB Series – 10 year warranty
- GB Series – 2 year warranty
These warranties cover defects in materials and workmanship of the valve bodies and internal components. The longer 10 year warranty on the PESB valves provides excellent long-term coverage.
Valve Warranty Details
The Rain Bird valve warranties specifically cover:
- Defects in the valve body, bonnet, and interior parts
- Leaking seals, diaphragms, or solenoids
- Valve failure to open or close properly
- Valve flow control defects
Issues due to improper installation or environmental damage are not covered. Additionally, normal maintenance items like solenoid diaphragms are only covered for 1 year.
Controller Warranties
For irrigation controllers, Rain Bird provides warranties ranging from 2 years up to 5 years:
- ESP-LX Series – 5 year warranty
- ESP-ME3 – 3 year warranty
- STPi Series – 2 year warranty
These warranties cover defects in controller materials and workmanship during normal use. Having robust 3-5 year controller warranties gives peace of mind for their continued operation.
Controller Warranty Details
Covered defects under Rain Bird controller warranties include:
- Faulty controller plastics, hardware, or electronics
- Display issues or button malfunctions
- Circuit board or wiring problems
- Power supply failures
- False wiring shorts detected
The warranties do not cover damage from surges, improper wiring, or environmental factors. And warranty periods vary for certain components like batteries or the LCD display.
Accessory Product Warranties
For accessory irrigation products, Rain Bird generally provides 1-2 year warranties including:
- Drip tubing – 2 year warranty
- Drip fittings – 2 year warranty
- Valve boxes – 1 year warranty
These warranties cover defects in materials and manufacturing during normal usage per Rain Bird’s instructions. Shorter 1-2 year warranty terms are typical for accessory products.
Accessory Product Warranty Details
Specific conditions covered under Rain Bird accessory product warranties include:
- Cracking, splitting, or breakage of drip tubing
- Leaking or bursting of tubing or fittings
- Breakage or failure of valve boxes
- Defective threads, seals, or connections on fittings
Damage from sun exposure, chemicals, freezing temps or improper handling is not covered. And drip emitters are not warranted beyond 1 year.
Obtaining Warranty Service
To obtain service under Rain Bird’s warranties, customers should follow these steps:
- Have the 14-digit product serial number available to identify date of production.
- Call Rain Bird customer service at 1-800-RAINBIRD (1-800-724-6247) to begin the claim process.
- Be prepared to provide proof of purchase date and description of the product issue or defect.
- If requested, send digital photos showing the defective product to Rain Bird.
- Once approved, Rain Bird will provide instructions for returning the product for repair or replacement.
Following Rain Bird’s warranty claim procedures helps ensure efficient processing and service. The Rain Bird customer service team aims to resolve warranty issues to the customer’s satisfaction.
Warranty Service Outcomes
When a Rain Bird warranty claim is approved, there are several potential outcomes:
- Product repair – Minor defects may be repaired and the same product returned.
- Product replacement – Severely defective products will be replaced with new ones.
- Comparable product – For discontinued items, a similar Rain Bird model may be sent.
- Credit issued – If repair/replacement is not practical, a credit may be issued to purchase a different product.
The exact resolution will depend on factors like product type, nature of the defect, and current inventory availability. The Rain Bird support team works to resolve issues appropriately.
Warranty Limitations
While Rain Bird warranties provide excellent coverage, there are some limitations to note:
- Warranties only apply to original purchasers for consumer use.
- Warranty terms depend on the specific Rain Bird product.
- Proof of purchase is required for warranty claims.
- Shipping costs for warranty service are typically not included.
- Certain types of damage (freezing, chemical, environmental) are not covered.
Being aware of these warranty limitations can help consumers properly set expectations. But overall, Rain Bird’s generous warranty terms provide great product protection.
Conclusion
Rain Bird offers strong irrigation product warranties ranging from 1 year up to lifetime coverage. Popular items like valves, rotors, and controllers have warranties of 2 to 10 years, while accessories carry 1-2 year warranties. Although some limitations exist, Rain Bird’s warranties protect against defects in materials and workmanship. By following the proper claim procedures and documentation requirements, irrigation customers can get excellent service for covered warranty issues. The Rain Bird warranties provide reassuring peace of mind that products will maintain high performance.